Facing these challenges?

I've had the opportunity to work with Brian through CRC for the past 3+ years, and he has been a tremendous asset to the organization. His expertise in design, website management, event planning, and countless other areas has consistently helped elevate CRC's programs and member experience. Brian is professional, responsive, and always willing to go the extra mile. I highly recommend him to any organization looking for a talented and dependable partner.

Bob Burns

Brian has had a profound impact on the regional groups he supports. In particular, Brian has been instrumental in the continuity of our organizations. He works hard, behind the scenes, to support each board member and the roles they are responsible for. Brian is easy to work with and has a great personality that matches well with the various personalities of the boards he supports. Since boards change over each year, Brian is the rock that keeps everything flowing flawlessly. We are very lucky to have Brian!

Jim Rybarczyk

Brian is an invaluable resource and a true professional. He is thorough, highly organized, and consistently keeps projects on track by ensuring nothing falls through the cracks. He proactively reminds you of important tasks and isn't afraid to raise difficult issues or recommend tough decisions when necessary. Brian is an excellent problem-solver who helps navigate challenges with confidence and insight, often identifying considerations others may overlook. Most importantly, he approaches difficult situations head-on, handling them with professionalism, tact, and effectiveness. Throughout it all, he always has the best interests of the organization at heart, making decisions and providing guidance with a focus on long-term success and what is right for the team and the company.

Sheryl Nash

Brian has consistently provided awesome support to our business throughout the years. He is reliable, creative and professional. What sets his company apart is the plethora of fresh ideas and good customer service.

Sylkia Negron

You can't find a more knowledgeable and kind person than Brian Mak. I've had the privilege to work with him through several relocation groups, and his work is top notch while he helps to make processes and steps simpler for all.

Pam Jacknick

What I appreciate most is Brian's ability to keep a board full of busy volunteers—each with demanding full-time jobs—organized, focused, and moving in the same direction. Every year, as new board members transition into leadership roles, he provides a steady hand that ensures continuity and keeps everything running smoothly. I highly recommend Brian Mak to any organization looking for a talented, reliable, and collaborative manager.

Jennifer Breen

Brian has made a meaningful and positive impact on regional relocation membership councils. In the early stages, as many regional relocation associations and nonprofit organizations began transitioning to online website, membership, and event management platforms, many faced challenges with website creation, consistent updates, and rising costs. Fortunately, costs for nonprofit organizations have become more manageable. I met Brian while developing websites for several councils, and he was instrumental in helping me learn how to create the websites, establish membership levels, and manage the related programming. He has since taken much of that work off the shoulders of volunteers. This support is especially valuable because board members and committee chairs often change, and many do not have the technical skills or available time needed to make ongoing website updates. This includes membership management, sponsorship updates, website postings, and the many other details required to keep a website current and effective. Another important role Brian provides is helping ensure URL ownership, email hosting, and website hosting remain current through board transitions. If your organization needs assistance or is considering outsourcing website management, I would recommend scheduling a call with Brian.

Bill Werth

Brian has great creativity and incredible working knowledge of Wild Apricot! Our regional group has greatly benefited from Brian's expertise and guidance with marketing and communications. Would highly recommend Brian!

Sarah Ritter

If your organization is looking for an exceptional Organizational Administrator, I can't recommend Brian highly enough. Brian is an asset to any organization he supports. He has a remarkable ability to keep projects on track through thoughtful timeline management, organized communication, and meticulous recordkeeping. His attention to detail allows volunteer leaders to focus on advancing the organization's mission, knowing the operational foundation is in capable hands. Volunteer boards naturally evolve as new leaders bring fresh perspectives and ideas. Brian provides the continuity every organization needs—preserving institutional knowledge while embracing new volunteers' vision, goals, and direction. He has a unique talent for balancing history with progress, ensuring smooth transitions and helping organizations continue moving forward with confidence. Any nonprofit, association, or volunteer-led organization would be fortunate to have Brian as part of their team. His professionalism, reliability, and commitment make him an invaluable resource and trusted partner.

Rebecca Glatzhofer

Brian is an amazing resource. For those of us that are old enough to remember the show MASH I would compare him to "Radar" as he is always on top of things and it feels like he is reading your mind because when you ask for assistance he already knows the answer and not just that answer he knows how it will effect additional items. When I first started on the board Brian was instrumental in helping me get acclimated to the now role and provided amazing insight and assistance to help make it that much more of a smooth transition into my new role.

Mark Britt

Brian has truly transformed the administrative side of CRC and made life so much easier for everyone involved. Over the years, he has taken the time to really learn our software platforms and understand how every board position works together. At this point, he is the go-to person for just about everything. If you have a question, need something updated, or run into an issue, Brian either has the answer immediately or finds a solution right away. He keeps our website current and running smoothly, and whenever updates are needed, he takes care of them promptly. His attention to detail and reliability give the entire board confidence that nothing will be overlooked. Beyond everything he does behind the scenes, Brian is an essential part of every meeting. I honestly don't think our events would be the same without him. He prepares all of the name badges, brings the materials and supplies needed for the day, and helps ensure everything is organized before attendees even arrive. He also designs and manages our marketing materials, has them shipped to his home, and personally transports them to our meetings or to the board President home when needed. Most importantly, Brian does all of this with an incredibly positive attitude. He is always friendly, approachable, smiling, and willing to help wherever he's needed. His dedication, professionalism, and willingness to go above and beyond make him an invaluable part of CRC, and our organization is stronger because of everything he does.

Elizabeth Martin

I've worked with Brian across both CRC and WiERC, and he has been a tremendous asset to both organizations. He was instrumental in supporting the CRC upgrade to the CRC page, and he consistently plays a key role in ensuring smooth execution across communications updates, registrations, and many other high-value contributions. Brian is reliable, proactive, and a strong partner who helps drive initiatives forward.

Erica Burton

I've had the pleasure of working with Brian through the Michigan Relocation Council and Great Lakes Relocation Council, and I can't recommend him highly enough. He is incredibly knowledgeable and consistently brings a high level of professionalism, expertise, and attention to detail to everything he does. Beyond his technical knowledge, he's an outstanding partner—responsive, dependable, and always willing to provide guidance and support. Whether helping navigate complex situations or sharing best practices, he is a trusted resource who genuinely cares about delivering exceptional results. Working with him has made a meaningful difference for our organization, and I truly appreciate his partnership. I would confidently recommend him to any relocation council or organization looking for someone with deep industry expertise, excellent customer service, and a collaborative approach.

Genna Neibauer

Brian has been AMAZING! He built the website for the Michigan Relocation Council as well as re-vamped our website completely for the Tennessee Relocation Council. His dedication, talent and desire to do exceptional work is phenomenal!!

Lisa Fontana

First and foremost, Brian is a genuine and hardworking individual. He is an great resource for all administrative matters—always responsive, reliable, and ready to jump in wherever he's needed. Brian takes the time to truly understand the organization, identify challenges, and determine how he can best support the team. He consistently looks for opportunities to improve processes and make operations more efficient. His proactive approach and dedication have made him an invaluable asset to the CRC. Any organization would be lucky to work with Brian!

Jennifer Rodriguez